CRM Whitepapers


Learn More about
Implementing CRM

CABC have available a number of whitepapers relating to Microsoft CRM and the issues of CRM implementation.  To obtain a copy of one or more of these documents by email please click the link below or use the contact CABC icon above and specify the number of the paper(s) you would like in the message before clicking 'submit'.

Currently Available Whitepapers

  1. Striking the CRM Balance - By Peppers and Rogers
  2. CRM ROI Blueprint 2004 - By Peppers and Rogers
  3. 2005 B2B Marketing CRM Survey  Read the full article from B2B Marketing
Please return to this page in the future as the papers we have available will vary from time to time subject the the schemes under which we are able to offer them.