Microsoft CRM Works the Way you Do it Turns Microsoft Office Outlook into the one place where
you can manage both customer data and communications.
Microsoft Outlook messaging and collaboration client is already
the world's leading tool for customer communications. Microsoft
CRM extends the reach of Microsoft Outlook by turning it into a
tool to manage customer information. It puts lead information,
marketing pitches, and sales call information into one central
location for your sales and marketing staff.